Now answering · 24/7

Customer management by Machine.

On the web, in email, by text, and soon on social media.

Machine works days and holidays alike. Never grumpy.

Hire Machine for $49/mo
Month-to-month · one line of code · cancel any time
Live · 3 channels 11:47 PM
Web
visitor · cart page Do you ship to Canada?
Yes! Flat $12 to Canada, arrives in 3–5 days. Want me to add it to your order?
2s
Email
sarah@example.com What's your return policy on final sale items?
Final sale items aren't returnable, but we do exchanges within 14 days. Can I help you pick a different size?
4s
SMS
+1 (415) ••• 2891 still thinking about the blue one
Only 3 left in your size. Want me to hold one 'til morning? Free shipping if you decide tonight.
1s
Trusted by operators at
GameGuide DHM Ventures LinuxToaster Aimeru OnnAI

Machine starts by answering.
Then it starts closing.

Pick what you want done. Each tier is a bigger scope of work — from answering a few questions to running your whole front line.

01 · Lite
Answers
Answers the same questions your team answers ten times a day — instantly, accurately, in your voice. A 24/7 front door for your site.
Focused · $49/mo
02 · Pro
Guides
Knows your whole site, catalog, and docs. Recommends products, handles objections, captures leads, hands off by email when a human is needed.
Increased capabilities · $499/mo
03 · Managed
Sells
Recognizes buying signals, offers discounts, recovers carts, books meetings, closes sales. Works across web, email, and SMS. We run it for you.
Increased flexibility · $1,500/mo
04 · Enterprise
Closes
Qualifies against your ICP. Routes hot leads to reps in real time. One unified customer record across every brand and region.
Strategic · custom

Customers reach out on ten channels.
You answer with one Machine.

Most tools are siloed — chat is one thing, email another, DMs a third. Machine is one teammate across all of it. Consistent answers. Consistent brand. No swivel-chairing.

Website
The widget that lives on your site. Answers visitors in under 2 seconds, matches your brand.
Email
Forward your inbox@ to Machine. It answers, qualifies, and escalates when needed. From your domain.
Contact forms
No more 24-hour silence after a form submission. Machine replies before they close the tab.
SMS
Text your business. Machine answers. Twilio-powered, your number or ours.
Instagram & Messenger
DMs get the same knowledge and voice as your website. No more staffing the social inbox.
Q2 2026
Voice
Missed call? Machine calls back. Or picks up live. Full voice teammate coming soon.
Q3 2026

Three steps. Then it just runs.

No technical lift, no month-long onboarding. Paste one line. Done.

01
We learn your business
Machine reads your site, your docs, your FAQs. We build you an llms.txt file — the foundation for every conversation.
02
You add one line of code
A single script tag. The widget appears, styled to match your brand. Same setup for email, SMS, and future channels.
<script src="https://m.hellomachine.io/w.js"></script>
03
Machine goes to work
24/7, in your voice. You see every conversation. Dashboard shows questions answered, leads captured, sales closed.

Four sizes.
Same Machine.

More scope, more work done. No per-seat fees, no per-message caps. Month-to-month — upgrade when Machine pays for itself.

Lite
A smart front door for your site.
$49 / month
  • Channels
  • Website widget
  • Knowledge
  • Reads your llms.txt
  • Does
  • Answers common questions
  • Record
  • Full conversation log
  • "Powered by Machine" badge
For: solo founders, local biz
Get started →
Pro
Guides customers, captures leads.
$499 / month
  • Channels
  • Web + email + contact forms
  • Knowledge
  • Full site, catalog & docs
  • Does
  • Recommends products, handles objections
  • Record
  • Customer timeline — every exchange, unified
  • Signals: intent, sentiment, drop-off points
  • Two-way sync with your existing tools
For: growing brands
Get started →
Enterprise
Multi-brand. Mission-critical.
Custom
  • Channels
  • Every channel, including voice & social
  • Knowledge
  • Custom-built, multi-brand knowledge base
  • Does
  • Routes hot leads to reps in real time
  • Record
  • Unified customer record across every brand
  • SSO, RBAC, SOC 2, dedicated infra
For: multi-location, regulated
Contact →
M
Machine
Online · replies instantly